Your questions.
A clearer next step.

Participants, family members, nominees, support coordinators and other trusted people can get in touch. We will involve the participant and respect their choices.

Our service areas are Brisbane and Victoria. Tell us your location and the support you are looking for so we can discuss availability in your area.

Start with a conversation or send a referral enquiry. Share your name, a way to contact you and a little about what you need. We will discuss your needs, service options and availability before any support is agreed.

Some services may be accessed using NDIS funding. Contact us to discuss your circumstances and whether a service is suitable. Funding and service arrangements need to be confirmed for your individual situation.

Explore everyday living, community participation, skills and independence, transitions, health and wellbeing, and group experiences. We can discuss which options may suit your needs and what is available.

We listen to your preferences and consider compatibility when matching support. Available choices depend on staffing, safety and the agreed service.

Talk with us at any time. We will listen, explain the available options and update arrangements where agreed.

You are welcome to involve a family member, nominee, support coordinator or someone you trust. Tell us if you need an interpreter, a different format or other communication support, and we will discuss what can be arranged.

A short introduction and a general description of the support you are looking for are enough to begin. Please do not send medical records, NDIS documents or other sensitive information through the enquiry form. If enquiring for someone else, have their permission before sharing their details.

You can speak with any team member or use our feedback page. You can also ask someone you trust to help. Raising a concern will not affect your right to respectful support.

We handle personal information with care and only use or share it as allowed by law, your consent and our service responsibilities. Ask us if you would like to understand how information relevant to your support is handled.

Our NDIS information page brings together useful official links about participant rights, standards, complaints and getting help. It is a starting point for finding information, not individual funding advice.