Your voice
Be involved in decisions about your supports and express what matters to you.
Know your rights
NDIS information
& your rights
The essentials: what to expect from your support, how to speak up and where to find help.
You deserve respectful support.
Your privacy
Have your personal information and dignity respected.
Your safety
Receive skilled, safe support, free from abuse, neglect and exploitation.
You should feel safe raising a concern. Providers must not threaten you for making a complaint.
Read the Commission’s participant rights guidanceWhat to expect
Clear standards for your support.
NDIS Code of Conduct
The Code sets expectations for safe, respectful and honest support. It applies to registered and unregistered NDIS providers and workers.
Read the Code, including Easy Read and accessible resourcesNDIS Practice Standards
Registered providers must meet the quality standards relevant to the supports they deliver. These standards help you understand the quality of service to expect.
Explore the NDIS Practice StandardsChoose the right contact
Help when you need it.
In an emergency or immediate danger, call 000.
Concern about a provider or worker?
You can speak with Mana if you feel comfortable, or contact the NDIS Quality and Safeguards Commission directly about the safety or quality of NDIS supports.
Call 1800 035 544Report a concern to the Commission
Question about your plan or funding?
Contact the NDIA for NDIS access, plan funding or NDIA decisions—not the Commission.
Call 1800 800 110Contact the NDIS
Want someone independent beside you?
An independent disability advocate can help you express your views and raise a complaint. Advocates are independent of providers, the NDIA and the Commission.
Find independent advocacy supportTalk with Mana.
Ask about your support, raise a concern or tell us how you prefer to communicate.
Contact our teamLast reviewed: 11 September 2026. This is general information, not individual legal or funding advice. Follow the official links for current guidance.